How to Create SOPs for Your Business (Even as a One-Person Operation)
Do You Need SOPs?
Does your business involve any of these?
- Sales
- Handling customers
- Accepting payments
- Making deliveries
If yes to ANY, your business already demands SOPs.
What Is an SOP?
Standard Operating Procedure = A documented way of doing a specific task.
Just:
- What to do
- In what order
- What the result should look like
The 3-Step SOP Creation Process
Step 1: Do the Work
You can't document what you haven't done. First, perform the task yourself.
Step 2: Repeat the Process
Do it again. Any process you can't repeat might have been luck the first time.
If you can repeat it successfully, you've confirmed it works.
Step 3: Document the Process
Write it down:
TASK: [Name]
WHEN: [What triggers this]
STEPS:
1. [First step]
2. [Second step]
3. [Third step]
DONE WHEN: [How you know it's complete]One page. Clear and simple.
The Formula
Do it. Repeat it. Document it.
That's how you build SOPs.
Start With These 5 SOPs
1. Taking an order
2. End of day closing
3. Handling complaints
4. Restocking inventory
5. Collecting payment
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